The International Forum of LEAN Management has transformed itself into a valuable and transcendent stage where the people, companies, and organizations that apply this management model - or want to apply it, learn it, and get to know it -, find numerous answers to their objectives, concerns and challenges.
The 3rd International Forum of LEAN Management will be focused in thematics, tools, strategies, solutions and key factors of success that ease the development of a True Sustainable LEAN Management Model which allows you to reach Operational Excellence; maximizing productivity, resources and totally satisfy the client.
-CEOs, Directors, Managers, Bosses, Leaders, Consultants and Executives of companies and organizations of all sizes and sectors.
For all who dare to think differently, to be practical, creative and innovators.
For all who want to become examples of the application of the LEAN Management Model.
-LEAN Management has turned into a global movement where each time companies and organizations of different sectors are beginning to adopt it to reach better results.
But the model is spreading at a great speed, generating inaccuracies and labyrinths at the time of interpreting which are the guiding principles in which its sustained, understanding it just as a toolkit to achieve improvement in the short-term.
Just like the game “chinese whispers”, the last one transmitting the original message is the furthest away from the original version.
For all these reasons, during the two days, participants will discover, get to know, and learn how to implement strategies and solutions to deploy a True LEAN Management Model.
Those who learn to use a needle will be prepared to apply a LEAN Management Model in their company and organization, regardless of the size, industry or service.
Creating a True LEAN Management Model of Excellence
How can excellence be reached in terms of performance of an organization to reach a satisfactory level that will promote sustainability and growth in the business?
Workshop: “Practical Creativity: Excellence in Services Coaching”.
The participants will learn the coaching techniques to teach people how to combine creativity with the principles and abilities of improving of the LEAN processes, in order to then solve problems which disallow organizations to provide a service of excellence to their clients, and so that no client has to hear the answer “We cannot” to their expectation of service.
Experiential Lab: “Development and deployment of the Hoshin Kanri strategy”.
The Hoshin Kanri is a method that will ensure that the strategic objectives of the company are conducted in a successful way at each level of the company while eliminating the detours that could occur through inconsistent guidance or due to poor communication.
LEAN Project Management:
Conducting the project towards success
Just as important as the precise identification of how relevant and central the projects of an organization are, it is the efficient and effective execution of the project itself. The application of the LEAN Management Model principles will be key for a successful execution, improving the profitability and the expected results of each of these projects.
Case of success: successful boarding of strategies of the LEAN Management model implementation.
Numerous successful strategies supported in real cases of companies of the metallurgic, financial services and retail industries will be presented that will illustrate and guide us over the key factors when considering the path of LEAN Management application.
Creating a True LEAN Management Model of Excellence
How can excellence be reached in terms of performance of an organization to reach a satisfactory level that will promote sustainability and growth in the business?
Dr Jeffrey will explain the reasons that cause this management model to ensure the development of leaders, and allow them to reach challenges that initially seemed impossible.
He will demonstrate how the highest standards of excellence are obtained from the construction of management processes that allow adding value in the flow towards the client.
He will address emblematic cases that show evidence of these aspects in the management of a call centre, in a car dealership, and in a tech company.
It makes us question: Do we really understand in depth the needs of the client?
He will thoroughly explain in which way the creation of a culture of improvement and the improvement of people can occur simultaneously through a process of real experiences within each organization.
Workshop: “Practical Creativity: Excellence in Services Coaching”.
The participants will learn the coaching techniques to teach people how to combine creativity with the principles and abilities of improving of the LEAN processes, in order to then solve problems which disallow organizations to provide a service of excellence to their clients, and so that no client has to hear the answer “We cannot” to their expectation of service.
Karyn Ross has revolutionized the Coaching Model with LEAN practices, having found an alternative which completely modifies the actual paradigm of mentality change.
In this workshop, Karyn will teach people and organizations how to use this powerful combination that allows companies that offer service experiences of high quality, fostering loyalty from current clients, attracting new clients, and trying to ensure that each client receives exactly what they want, when they want.
A common practice which is used in service-based organizations is to send people to extensive training classes where they teach theory (“to think”), with the beliefs that afterwards they’ll be able to come back to the business environment and easily apply the new concepts learned, with abilities and tools (“to do”).
But this focus doesn’t work.
We cannot change the way someone thinks by just “saying” something.
The only way of changing beliefs/ways of thought within a person is to make them do things differently.
Once they begin “to do” and have different experiences and different results, they simply change their way of thinking.
Experiential Lab: “Development and deployment of the Hoshin Kanri strategy”.
The Hoshin Kanri is a method that will ensure that the strategic objectives of the company are conducted in a successful way at each level of the company while eliminating the detours that could occur through inconsistent guidance or due to poor communication.
The Hoshin Kanri strategy will allow you to have each employee of the company advancing in the same direction while aligning goals of the company with the middle management plans and developing work for each one of your employees.
Throughout the experiential lab, the participants will elaborate on their first Hoshin model, understanding which are the critical variables that must be considered and experience which are the interactions that are given throughout their development and deployment.
On another hand, you will be able to understand - from a pragmatic approach - as to why the failures of really good business strategies occur.
LEAN Project Management: Conducting the project towards success.
Just as important as the precise identification of how relevant and central the projects of an organization are, it is the efficient and effective execution of the project itself. The application of the LEAN Management Model principles will be key for a successful execution, improving the profitability and the expected results of each of these projects.
Each time there are more companies and organizations that set their more relevant objectives and challenges in terms of their projects. This will necessarily lead them towards leaving most of their growth focused on a set of key plans and aspirations for the business. During this conference, the participants will learn techniques, formulas and the secrets of LEAN Management in the Management of Projects in order to obtain concrete and successful results:
You will be presented with various applications of the LEAN tools in IT and construction projects, as well as other types.
Case of success: successful boarding of strategies of the LEAN Management model implementation.
Numerous successful strategies supported in real cases of companies of the metallurgic, financial services and retail industries will be presented that will illustrate and guide us over the key factors when considering the path of LEAN Management application.
The utilization and implementation of this Management Model have allowed us to visualize and solve problems and challenges that existed in every type of organization (both manufacturers and service/retail), to which throughout the years could not find the answer for improvement. The results obtained represent an incredible demonstration of what can be achieved implementing the LEAN Management strategies.
Throughout the presentation, the participants will test the key secrets and factors that allow us to deploy it correctly, generating the behaviours and results we seek.
08:00 to 08:45
Clearance
Welcome Coffee
08:45 to 09:10
Forum Opening
Revealing of The Secret of the Needles
09:10 to 10:30
JEFFREY LIKER
Creating a true LEAN management model of excellence
10:30 to 10:50
COFFEE BREAK
10:50 to 12:30
JEFFREY LIKER
Creating a true LEAN management model of excellence
12:30 to 13:45
LUNCH
13:45 to 15:30
JEFFREY LIKER
Creating a true LEAN management model of excellence
15:30 to 15:50
COFFEE BREAK
15:50 to 16:30
JEFFREY LIKER
Creating a true LEAN management model of excellence
16:30 to 17:45
ANIBAL BORDERES
Experiential Lab
17:45 to 18:00
END OF DAY 1
08:00 to 08:45
Clearance
Welcome coffee
08:45 to 10:15
KARYN ROSS
WORKSHOP: Practical Creativity - Coaching for Service Excellence (Part 1)
10:15 to 10:45
COFFEE BREAK
10:45 a 12:30
KARYN ROSS
WORKSHOP: Practical Creativity - Coaching for Service Excellence (Part 2)
12:30 to 13:45
LUNCH
13:45 to 15:30
FACUNDO GONZALEZ
LEAN Project Management:
conducting your project towards success
15:30 to 15:50
COFFEE BREAK
15:50 to 17:00
JORGE ANSCHÜTZ
SUCCESS CASE: the successful approach to strategies of Lean Management implementation.
17:00 to 17:45
KARYN ROSS | ANIBAL BORDERES
FACUNDO GONZALEZ | JORGE ANSCHÜTZ
OPEN TABLE AND DEBATE
17:45 to 18:00
END OF THE 3rd INTERNATIONAL FORUM OF LEAN MANAGEMENT | CERTIFICATES CEREMONY
Concepts
and Generalities
The 17 Principles
The 4Ps
Its philosophy is centred on the long-term thought, it evaluates and “challenges” on how to add value to the client and the society.
The central axis of this management model is for the businesses to achieve higher productivity and become more competitive, eliminating all the activities that do not add value, searching the highest degree of flexibility in its processes and being open to change.
It’s a model which is strongly leveraged by continuous improvement and sustainability, which commits itself entirely to the development of people in order to achieve organizational auto-development.
The implementation of LEAN Management is considered a key factor for the creation of processes of excellence within organizations.
Responsible for big changes and outstanding results in the automotive, metallurgical, energy, mining, banking, retail, service, mass consumption, manufacturing, oil & gas, and IT industries, among others.
El enfoque tradicional de gestión se caracteriza por:
Producir a gran escala con el fin de reducir los gastos, lo que implica la exigencia de vender el producto.
Tener un elevado tiempo de respuesta al cliente, ya que al producir en gran escala se demora mucho en cada operación.
Contar con una variedad de productos restringida, la necesidad de estandarizar el producto, y la producción en gran cantidad, llevan a descartar la producción de otros modelos.
LEAN se convirtió en el modelo predominante porque resolvió aquellos inconvenientes que el sistema de producción masiva no contemplaba:
Since 2014, more than 300 CEOs, Directors, Managers, Bosses, Leader, Consultants, and Executives of national and multinational companies, coming from all over Latin America, have participated in one of them.
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